Deliveries and Returns

Our Delivery

Your delivery costs are based on the weight or size of your order and its delivery destination.
We use post for all our deliveries, as follows
  • All standard orders are sent by united states parcel post; international orders may ship via Fed Ex or DHL depending on country taxes and tariffs.
  • Standard delivery costs are based on the weight or size of your selected items and your delivery destination.
  • Costs are displayed at checkout before you pay,
  • You can request delivery by Express Post – fixed costs apply.
  • Usually, we dispatch all orders within 24 hours, unless received on a Saturday or Sunday. These orders will be processed the following Monday.

Returns

If you’re not completely satisfied with your purchase, we’ll gladly exchange your product within 15 days of purchase with the original receipt. See below for exclusions.
Exchanges are in the form of store credit, no refunds or returns. Purchase of ice packs for shipped items is strongly recommended, as many items will melt in transit, during summer months. Exchanges will be subject to ice pack purchases, items shipped without ice pack purchase will not be considered for store credit.
Return Policy
No returns, exchange for store credit only!
Refunds
PURCHASES ARE NOT ELIGIBLE FOR REFUND, ONLY STORE CREDIT!